SHIPPING

Free Standard Shipping for orders over $100 Australia wide. 


EXTENDED CHRISTMAS RETURNS 

We have extended our returns policy to make purchasing a gift even easier. Merchandise purchased between 1st - 24th December 2016 can be returned for an exchange or refund within 60 days.

CHRISTMAS CLOSURE NOTICE

Our warehouse is closed on public holidays 26th - 27th December 2016 and 2nd January 2017. All other trading hours will be per usual. No further delays are expected.

The Helen Kaminski head office will be closed from 23rd Dec 2016 - 2nd Jan 2017. There will be a delay in email or phone enquiries during this period.

POSTAGE RATES & DELIVERY TIMES

Helen Kaminski delivers within Australia using 'Signature upon Delivery' services. 
Please enter a delivery address where someone will be able to accept delivery of your purchase. If no one is present at the premises, a card will be left and your parcel will be tranferred to the nearest post office for pick up.

 

Shipping options Cost Delivery times
Standard Shipping AU $10 2 - 4 business days*
Express Shipping AU $20 1 - 3 business days*

 

 

 

Standard Shipping*

Deliveries are usually between 2 - 4 business days, however, deliveries to country and/or remote areas may take longer.

Express Shipping*

Deliveries are usually between 1 - 3 business days within Australian capital cities.
All Sydney, Melbourne and Brisbane metro areas should be delivered within the next business day*.
*In the event of peak periods, public holiday, road accidents, bush fires, extreme storm weather deliveries may be delayed.

 

TRACK YOUR ORDER

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.
If you have created an account with us, you will be able to view the status of your order online when you log into your account.
Please allow up to 12 hours for your tracking number to be active.

 

INTERNATIONAL SHIPPING

Unfortunately, helenkaminski.com.au currently only ships to Australia and New Zealand.
Please see helenkaminski.com for shipping to other countries including Japan, Canada, Europe and the United States.